Privacy Policy

Last updated: October 30, 2026

UniLive ("we", "our" or "us") is a campus social app for university students. This Privacy Policy explains what information we collect when you use the UniLive app and website, how we use it, who can see it, and the choices you have.

1. Information You Give Us

Account: your email address and password. Students sign up with their university (.edu) email address, which is how we place you on your campus. Club and organization accounts may use any email address. Your password is stored by our sign-in provider in a form we cannot read.
Profile: your name, username, profile photo, bio, major and graduation year, and anything you add to your profile card, such as a status, stickers, a card theme and the clubs you show.
Content: posts, photos and videos, comments, likes and follows; messages and the photos you send in chats; Marketplace listings, their photos and the listings you save; and the events you mark as interested.
Clubs and organizations: when you apply for a club account, the club details you enter, a contact name and email address, and a link to the club’s page on your university’s student organization site; and the events and flyers the club posts.
Safety: reports you file, including a copy of the content you report, and the people you block.

2. Information We Collect Automatically

Service records: when your account and content were created, your campus, whether and when you accepted the Terms of Service, and short-lived counters we use to limit spam (for example, how many posts you made in the last few minutes).
Crash and error reports: if the app crashes or hits an error, it sends a diagnostic report to our error-reporting provider. A report includes your device model, operating system, app version, the screen where the problem happened and your user ID. Email addresses, passwords and sign-in tokens are removed before a report is sent.

We do not use analytics or advertising tools, we do not track you across other apps or websites, and we do not collect your device’s location.

3. Device Permissions and Storage

The app asks for access to your camera or photo library only when you choose to add a photo or video, and uses only the photos you pick. On your phone, your sign-in session is kept in the device’s secure storage (the Keychain on iOS, the Keystore on Android).

4. How We Use Information

To run UniLive: your feed, profiles, messages, the Marketplace, Pulse events, and in-app notifications, such as when someone likes or comments on your post or follows you.
To keep UniLive to your campus: we show you people and content from your own university.
To send you account emails, such as sign-up confirmation and password reset.
To keep UniLive safe: an automatic filter stops posts, comments, messages and listings that contain objectionable language; our moderators review reports, remove content, and suspend or ban accounts; and limits stop spam.
To review club applications and decide whether to approve them.
To find and fix bugs.
To comply with the law.

We do not sell your information, and we do not use it for advertising.

5. Who Can See Your Information

Your profile, posts, comments and listings can be seen by other signed-in UniLive users at your university. They are not shown to people who are not signed in, or to users at other universities.
Messages, and photos sent in messages, can be seen only by the people in that conversation.
Photos and videos attached to posts, listings and event flyers are stored at web addresses that are hard to guess but not password-protected, so anyone who has the exact link can open the file.
Clubs’ profiles and the events they post can be seen by students at their university.
Our moderators can see content that has been reported and the information needed to review it.

6. Service Providers and Other Sharing

We use these service providers to run UniLive. They process information only on our behalf:

Supabase hosts our database, accounts, file storage and real-time messaging.
Resend sends our emails, such as report alerts to our moderators and decisions on club applications.
Sentry receives the crash and error reports described above.
Netlify hosts our website.

We may also disclose information if the law requires it, to protect the safety of our users or the public, or to enforce our Terms of Service.

Pulse also shows public event listings that we import from your university’s events calendar. That is public information about events, not information about you.

7. Storage and Security

Your information is stored with Supabase and is encrypted in transit and at rest. What each account can read and change is enforced on our servers, not only in the app. No system is perfectly secure, but we work to protect your information and to fix problems quickly.

8. Deleting Your Account and How Long We Keep Information

You can delete your account at any time in the app (Profile, Settings, Delete account). If you cannot open the app, email unilive.report@gmail.com from the address you signed up with, and we will delete the account within 30 days. Deleting your account is permanent.

We delete: your account, email address and password; your profile; your posts with the comments and likes on them; your comments and likes; your Marketplace listings and saved listings; your follows, blocks, notifications and event interests; and every photo and file you uploaded, including photos you sent in chats. A club account’s club and its events are deleted with it.
We keep, without your name or photo: text messages you sent to other people, which show as from "Deleted user" so their conversations still make sense; group chats you started, for the people still in them; and reports, which are kept for safety and moderation.
If an account was banned, we keep its email address and username so it cannot sign up again, and we keep a record of moderation actions taken on it.

Copies may remain in our database provider’s routine backups for up to 7 days. While your account is active, we keep your information for as long as you keep it on UniLive.

9. Your Choices

You can edit your profile, delete your posts, comments and listings, block other users, and delete your account in the app. To ask for a copy of your information or to correct something you cannot change yourself, email us at unilive.report@gmail.com.

10. Children

UniLive is for university students. It is not intended for anyone under 13, and we do not knowingly collect information from children under 13. If you believe a child under 13 has an account, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will change the date at the top when we do, and tell you in the app about any significant change.

12. Contact Us

If you have questions about this Privacy Policy or your information, contact us at unilive.report@gmail.com.